Greenstaff Medical Refer a Friend Scheme: Terms and Conditions

1. Definitions

• 1.1 We, us, our: Greenstaff Medical Ltd.
• 1.2 Referrer: the person who introduces a Referral to us under this scheme.
• 1.3 Referral: a professional introduced to us by a Referrer who meets the eligibility criteria in section 2.
• 1.4 Compliant: the Referral has completed our registration and compliance checks and is cleared to work.
• 1.5 Qualifying Hours: the number of hours set out in section 4 for the Referral's role, authorised and accepted by our client.
• 1.6 Referral Reward: the reward set out in section 5.
• 1.7 Promotion: a time-limited offer under which the Referral Reward or qualifying criteria are changed, as described in section 8.

2. Eligibility

• 2.1 Anyone aged 18 or over may be a Referrer, whether or not they work with us, except our employees, internal staff and their immediate family members.
• 2.2 A Referral must be a qualified healthcare professional in one of the roles listed in section 5, seeking work across the UK.
• 2.3 A Referral must be a new worker: they must not already be registered on our candidate system, or that of any other ICG Medical brand, when the referral is made, however long ago they registered or last worked.
• 2.4 A Referrer cannot refer themselves. Where more than one person refers the same Referral, the first referral we receive is the one that counts.

3. Making a referral

• 3.1 Referrals must be made through the form on our refer a friend page. Referrals must include the Referral's name, profession and contact details.
• 3.2 The Referrer must have the Referral's consent to share their details with us before making the referral.
• 3.3 We cannot backdate referrals. If the Referral contacts us directly before a referral is made, the referral will not qualify unless they name the Referrer when they first register.

4. Qualifying criteria

4.1 For temporary placements, the Referral must complete the Qualifying Hours below within 6 months of their first shift after becoming Compliant:

• 4.2 This scheme applies to shift work only.
• 4.3 Only hours authorised and accepted by our client count towards the Qualifying Hours.

5. Referral Reward and payment

• 5.1 Referrers who work through our payroll will receive the Referral Reward through payroll.
• 5.2 We will pay the Referral Reward within 30 days of a valid claim being approved. Rewards are non-transferable and cannot be exchanged.
• 5.3 There is no limit to the number of Referral Rewards a Referrer can earn.

6. Claiming your reward

• 6.1 The Referrer must claim the Referral Reward no later than 3 months after the Referral has completed the Qualifying Hours or qualifying period. Claims received after this will not be paid.
• 6.2 We will check every claim against our records before approving it.

7. When a claim may be rejected

• 7.1 We may reject a claim where the Referral does not meet the criteria in sections 2 and 4, the referral was not made in line with section 3.
• 7.2 This scheme cannot be combined with any other ICG Medical refer a friend scheme for the same Referral.

8. Promotions

• 8.1 From time to time we may run Promotions where the Referral Reward is increased, or the qualifying criteria are changed, for a limited period.
• 8.2 Each Promotion will be published with its own promotional terms, setting out the increased reward, eligible roles, the dates the Promotion runs, and any changes to the qualifying criteria.
• 8.3 A Promotion applies only to referrals received during the promotional period. Referrals received outside it are rewarded under these standard terms.
• 8.4 Where promotional terms conflict with these terms, the promotional terms apply to referrals made during that Promotion. In all other respects these terms continue to apply.
• 8.5 When a Promotion is running, the details and its additional terms will be shown on the Refer a Friend page and the promotion terms & conditions will be added here.

9. Data protection

• 9.1 We will use the Referral's and Referrer's personal data to run this scheme and to contact the Referral about work, in line with our privacy notice. We will not share the Referral's personal information with the Referrer beyond confirming whether a reward is payable.

10. Changes to the scheme

• 10.1 We may change, suspend or withdraw this scheme at any time by updating this page. Referrals made before a change will be dealt with under the terms in force when the referral was made.